The POGO Technical Support Advisor function is responsible for managing customer relationships, providing customer support to a high standard while managing customer issues through to resolution. The role is responsible for delivering strong customer relationships. The Technical Support Advisor delivers solutions and coordinates to tight guidelines while taking care of incoming requests and identifying the appropriate priority and action to be undertaken e.g. handle service requests, resolve incidents, identify and resolve problems proactively. This is to ensure smooth flow of work and ensure we are exceeding customer expectations. All customer requests are logged, controlled and monitored to meet our level of strict service standards.
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Water Resource ManagementConservation, custody and transport monitoring of water as a natural resource. Stevens has been providing quality products for water management for over 100 years.Learn More
GroundwaterGroundwater hydrology is an interpretive science: we can't observe the aquifers directly so we must interpolate and extrapolate our understanding from water-level measurements from observation wells. Stevens has expertise for measuring both water quantity and water quality.Learn More
Soil MonitoringOver the past few decades, soil monitoring has become increasingly important. Environmental factors such as climate change, dwindling water resources, and threatened habitats are driving the need to monitor the environment and implement better policies to protect it. Many natural processes in the environment are driven by or in some ways related to soil hydrological processes. Monitoring soil moisture conditions provides important information for the protection of, and in the understanding of local and regional water resources.Learn More
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